Keep Your Drivers Moving.
Keep Your Fleet Compliant.
Your drivers rely on ELDs, tablets, cameras, connectivity, and fleet applications to do their jobs. When technology gets in the way, Helpt gives them a dedicated support team to call, day or night.
24/7 U.S.-Based Support for the Technology Your Drivers Rely On
Keep Your Drivers Moving.
Keep Your Fleet Compliant.
Your drivers rely on ELDs, tablets, cameras, connectivity, and fleet applications to do their jobs. When technology gets in the way, Helpt gives them a dedicated support team to call, day or night.
24/7 U.S.-Based Support for the Technology Your Drivers Rely On
Keep Your Drivers Moving.
Keep Your Fleet Compliant.
Your drivers rely on ELDs, tablets, cameras, connectivity, and fleet applications to do their jobs. When technology gets in the way, Helpt gives them a dedicated support team to call, day or night.
24/7 U.S.-Based Support for the Technology Your Drivers Rely On
DRIVER TECHNOLOGY SHOULDN’T BE A DISPATCH PROBLEM
DRIVER TECHNOLOGY SHOULDN’T
BE A DISPATCH PROBLEM
DRIVER TECHNOLOGY SHOULDN’T BE A DISPATCH PROBLEM
When technology breaks, who gets the call?
When technology breaks, who gets the call?
When technology breaks, who gets the call?
Drivers need help in the moment. But too often, routine technology issues get routed to the people trying to run your operation.
Drivers need help in the moment. But too often, routine technology issues get routed to the people trying to run your operation.
Drivers need help in the moment. But too often, routine technology issues get routed to the people trying to run your operation.
ELD ISSUE
ELD ISSUE
ELD ISSUE
Driver can't log in.
TABLET ISSUE
TABLET ISSUE
TABLET ISSUE
Device won't connect.
CAMERA ISSUE
CAMERA ISSUE
CAMERA ISSUE
Something isn't working.
Plus, earn up to $5 per
ticket in additional rebates
SAVE
$5
PER TICKET
EVERY MONTH
DISPATCH HAS
ENOUGH TO MANAGE
TAKE TECH
SUPPORT
OFF THEIR PLATE
Plus, earn up to $5 per
ticket in additional rebates
SAVE
$5
PER TICKET
EVERY MONTH
Helpt becomes your driver’s
first call when technology
gets in the way.
WHAT WE SUPPORT
From a forgotten password to a device that simply won’t cooperate, we handle the everyday technology problems that slow drivers down and add extra work for your team.
From a forgotten password to a device that simply won’t cooperate, we handle the everyday technology problems that slow drivers down and add extra work for your team.
ELD login and application issues
ELD login and application issues
Help with login failures, application errors, and access problems.
Help with login failures, application errors, and access problems.
Password resets and MFA problems
Password resets, mutli-factor authentication issues, and account lockouts.
Password resets, mutli-factor authentication issues, and account lockouts.
Tablet troubleshooting
Tablet troubleshooting
Troubleshooting tablets, apps, settings, and performance issues.
Troubleshooting tablets, apps, settings, and performance issues.
Connectivity
Connectivity
Support for cellular, Wi-Fi, network drops, and connection errors.
Support for cellular, Wi-Fi, network drops, and connection errors.
Bluetooth pairing
Bluetooth pairing
Pairing issues with headsets and other Bluetooth devices.
Pairing issues with headsets and other Bluetooth devices.
Dashcam troubleshooting
Dashcam troubleshooting
Troubleshooting dash cameras, video, connectivity, and recording issues.
Troubleshooting dash cameras, video, connectivity, and recording issues.
Device replacement coordination
Device replacement coordination
Coordinating device replacements and RMA processes to get drivers back on the road faster.
Coordinating device replacements and RMA processes to get drivers back on the road faster.
Vendor escalation
Vendor escalation
Escalating unresolved issues and working with vendors to get problems resolved.
Escalating unresolved issues and working with vendors to get problems resolved.
One dedicated support team. All the answers your drivers need.
FROM DRIVER CALL TO RESOLUTION.
Driver Contacts Helpt
We’re the first call when technology gets in the way.
Driver Contacts Helpt
We’re the first call when technology gets in the way.
We Diagnose
Our support team identifies the issue.
We Diagnose
Our support team identifies the issue.
We Resolve
We troubleshoot and resolve immeidately when possible.
We Resolve
We troubleshoot and resolve immeidately when possible.
We Coordinate
When vendor support is required, we help move the issue forward.
We Coordinate
When vendor support is required, we help move the issue forward.
Drivers Keep Moving
Issues resolved, documented, and drivers are back on the road.
Drivers Keep Moving
Issues resolved, documented, and drivers are back on the road.
Drivers Keep Moving
Issues resolved, documented, and drivers are back on the road.
Your driver gets help. Your team doesn’t inherit another problem.
WHY FLEETS CHOOSE HELPT
Always available support
Always available support
No offshore call centers
No offshore call centers
Focused on fleet technology
Focused on fleet technology
Vendor coordination included
Vendor coordination included
Built for 50-500 truck carriers
Built for 50-500 truck carriers
Drivers get back on the road faster.
Drivers get back on the road faster.
Reduce HOS violations.
Reduce HOS violations.
Dispatch stays focused on operations.
Dispatch stays focused on operations.
WHAT ARE HOS VIOLATIONS COSTING YOUR FLEET?
WHAT ARE HOS VIOLATIONS COSTING YOUR FLEET?
See the estimated impact and what Helpt could save you.
See the estimated impact and what Helpt could save you.
See the estimated impact and what Helpt could save you.
COVERAGE FOR YOUR TRUCK IN EVERY FLEET.
COVERAGE FOR YOUR TRUCK IN EVERY FLEET.
COVERAGE FOR YOUR TRUCK IN EVERY FLEET.
Think of it as support warranty for your fleet technology.
Think of it as support warranty for your fleet technology.
Think of it as support warranty for your fleet technology.
Helpt is offered in simple per-truck, per-month plans, giving your drivers access to technology support whenever they need it.
Helpt is offered in simple per-truck, per-month plans, giving your drivers access to technology support whenever they need it.
Helpt is offered in simple per-truck, per-month plans, giving your drivers access to technology support whenever they need it.
REDUCE DOWNTIME. REDUCE RISK. KEEP TRUCKS MOVING.
REDUCE DOWNTIME. REDUCE RISK.
KEEP TRUCKS MOVING.
REDUCE DOWNTIME. REDUCE RISK. KEEP TRUCKS MOVING.
