If You Like Live Call Answering
You’ll LOVE Case Deflection

HelptFlow offers 24x7x365 US-based call-answering tailored to your environment. HelptFlow agents resolve common issues at first touch, keeping your customers satisfied and your techs focused.

HelptFlow deflects routine tickets, so your techs can stay focused on what matters.

Why HelptFlow?

HelptFlow takes call answering to the next level by implementing case deflection, intelligent triage, and priority assignment.

  • HelptFlow proactively deflects tickets by resolving common issues before they reach your techs. Less work for your team, more satisfaction for your users.

  • Our intelligent triaging ensures that every issue is assessed, prioritized, and routed for optimal resolution. Your techs will love us.

  • HelptFlow agents are US-based, and they provide 24x7 human support, ensuring your users receive the help they need, whenever they need it.

HelptFlow Pricing

0 min 1000 min

300 minutes selected

$1100 per month

  • 24x7x365 Coverage
  • Technical Live Answering
  • White Label Support
  • Structured Troubleshooting
  • Proactive Case Deflection

No commitment required!

Additional time is $3.50 per minute

$200/month base fee included in price

One-time $500 onboarding fee applies

How Does it Work?

Key Features

  • Immediate Response

    HelptFlow ensures your clients are never left waiting. Our lightning-fast response times mean support is always just a call away, day or night, keeping your services reliable around the clock.

  • Time Saved

    HelptFlow deflects up to 50% of routine cases, allowing your team to focus on higher-priority tasks. With smart triaging and detailed notes, your techs handle only the most important issues.

  • Expert Human Support

    HelptFlow combines technical expertise with a personal touch. Our agents quickly resolve issues while providing a positive, empathetic experience for every caller.

FAQ

  • HelptFlow handles call answering and initial issue triage, freeing your techs to focus on complex tickets without interruption.

  • Yes, our US-based agents provide seamless 24x7 technical support to maintain your service quality.

  • HelptFlow agents are trained on your processes and common issues, allowing them to resolve routine problems. For complex cases, agents prioritize and hand off tickets, ensuring your team focuses only on high-priority issues.

  • HelptFlow acts as a bolt-on service that supports your team from the outside, without interfering with your internal processes. We help streamline your workflow without disrupting your current systems.

Need More Information?

Our team is ready to discuss how Helpt can work for your business.