Your Partner in Always-On Technology Support Solutions

Technical Live
Answering

Technical Live Answering

Our tech experts answer your help desk calls as your company, identifying solutions and routing tickets efficiently.

Learn More

Structured
Troubleshooting

Proactive Case Deflection

Resolve common issues, triage, and prioritize complex issues (tier 2/3), freeing your team to stay focused.

Learn More

Embedded
Help Desk

Complete Embedded Help Desk

Fully embedded technical support team that becomes a seamless extension of your organization.

Learn More

What's Included in Our Tech Support Solutions

HelptNow

HelptFlow

HelptFul

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Ticket creation & classification (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

What's Included in Our Tech Support Solutions

HelptNow

HelptFlow

HelptFul

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Ticket creation & classification (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Product
Features

Helpt
Now

Helpt

Flow

Helpt

Ful

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Classification & Ticket creation (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Affordable Tech Support, Customized for You

HelptNow

Technical Live Answer & Triage

Additional time: $2.50 per minute

Onboarding: $100 one-time fee

Need more than 1000 minutes?

HelptFlow

Structured Troubleshooting

Additional time: $3.50 per minute

Onboarding: $500 one-time fee

Need more than 1000 minutes?

HelptFul

Embedded Help Desk

HelptNow

Technical Live Answer & Triage

Additional time: $2.50 per minute

Onboarding: $100 one-time fee

Need more than 1000 minutes?

HelptFlow

Structured Troubleshooting

Additional time: $3.50 per minute

Onboarding: $500 one-time fee

Need more than 1000 minutes?

HelptFul

Customized pricing

HelptNow

Technical Live Answer & Triage

Additional time: $2.50 per minute

Onboarding: $100 one-time fee

Need more than 1000 minutes?

HelptFlow

Structured Troubleshooting

Additional time: $3.50 per minute

Onboarding: $500 one-time fee

Need more than 1000 minutes?

HelptFul

Customized pricing

Frequently Asked Questions

Will my customers know I'm using Helpt?

Do you provide 24/7 coverage?

I already have a team. Why would I use Helpt?

Does Helpt integrate with my ticketing system/PSA?

Will my customers know I'm using Helpt?

Do you provide 24/7 coverage?

I already have a team. Why would I use Helpt?

Does Helpt integrate with my ticketing system/PSA?

Will my customers know I'm using Helpt?

Do you provide 24/7 coverage?

I already have a team. Why would I use Helpt?

Does Helpt integrate with my ticketing system/PSA?

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Discover the best Helpt solution for your business. Talk to one of our experts for details on how to get started now.

Based in California.
Agents Nationwide.

(949) 996-3257

Newsletter

Newsletter

Terms and Conditions

Payment Policy

Your Partner in Always-On Technology Support Solutions

Technical Live Answering

Technical Live Answering

Structured Troubleshooting

Proactive Case Deflection

EmbeddedHelp Desk

Complete Embedded Help Desk

What's Included in Our Tech Support Solutions

What's Included in Our Tech Support Solutions

Product Features

Affordable Tech Support, Customized for You

HelptNow

Technical Live Answer & Triage

HelptFlow

Structured Troubleshooting

HelptFul

Embedded Help Desk

HelptNow

Technical Live Answer & Triage

HelptFlow

Structured Troubleshooting

HelptFul

Customized pricing

HelptNow

Technical Live Answer & Triage

HelptFlow

Structured Troubleshooting

HelptFul

Customized pricing

Frequently Asked Questions

Stop Answering Calls. Start Driving Growth.

Stop Answering Calls. Start Driving Growth.

Stop Answering Calls. Start Driving Growth.

Solutions

Solutions

Discover

Resources

Technical Live
Answering

Structured
Troubleshooting

Embedded
Help Desk

Product
Features

Stop Answering Calls.
Start Driving Growth.

Stop Answering Calls.
Start Driving Growth.

Stop Answering Calls.
Start Driving Growth.