Our Solutions
Our Solutions
Keep your team focused on high-margin activities
with our flexible, scalable support solutions.
Keep your team focused on high-margin activities with our flexible, scalable support solutions.
Technical Live
Answering
Technical Live Answering
Our tech experts answer your help desk calls as your company, identifying solutions and routing tickets efficiently.
Proactive Case
Deflection
Proactive Case Deflection
Resolve common issues, triage, and prioritize complex issues (tier 2/3), freeing your team to stay focused.
Embedded
Help Desk
Complete Embedded Help Desk
Fully embedded technical support team that becomes a seamless extension of your organization.
Product Features
HelptNow
HelptFlow
HelptFul
24x7x365 coverage
Technical live answering
White label support
Intelligent triage
Prioritization & escalation
Structured troubleshooting
Proactive case deflection
Tier-1 support services
Ticket creation & classification (partner SOP)
Live partner Slack
Vendor management up to 60 mins
Data access required
Minimum time required
Commitment required
Product Features
HelptNow
HelptFlow
HelptFul
24x7x365 coverage
Technical live answering
White label support
Intelligent triage
Prioritization & escalation
Structured troubleshooting
Proactive case deflection
Tier-1 support services
Ticket creation & classification (partner SOP)
Live partner Slack
Vendor management up to 60 mins
Data access required
Minimum time required
Commitment required
Product
Features
Helpt
Now
Helpt
Flow
Helpt
Ful
24x7x365 coverage
Technical live answering
White label support
Intelligent triage
Prioritization & escalation
Structured troubleshooting
Proactive case deflection
Tier-1 support services
Classification & Ticket creation (partner SOP)
Live partner Slack
Vendor management up to 60 mins
Data access required
Minimum time required
Commitment required
Pricing
HelptNow
Technical Live Answer & Triage
Additional time: $2.50 per minute
Onboarding: $100 one-time fee
Need more than 1000 minutes?
HelptFlow
Structured Troubleshooting
Additional time: $3.50 per minute
Onboarding: $500 one-time fee
Need more than 1000 minutes?
HelptNow
Technical Live Answer & Triage
Additional time: $2.50 per minute
Onboarding: $100 one-time fee
Need more than 1000 minutes?
HelptFlow
Structured Troubleshooting
Additional time: $3.50 per minute
Onboarding: $500 one-time fee
Need more than 1000 minutes?
HelptNow
Technical Live Answer & Triage
Additional time: $2.50 per minute
Onboarding: $100 one-time fee
Need more than 1000 minutes?
HelptFlow
Structured Troubleshooting
Additional time: $3.50 per minute
Onboarding: $500 one-time fee
Need more than 1000 minutes?
Frequently Asked Questions
Will my customers know I'm using Helpt?
What times do you cover?
I already have a team. Why would I use Helpt?
Does Helpt integrate with my ticketing system/PSA?
Will my customers know I'm using Helpt?
What times do you cover?
I already have a team. Why would I use Helpt?
Does Helpt integrate with my ticketing system/PSA?
Will my customers know I'm using Helpt?
What times do you cover?
I already have a team. Why would I use Helpt?
Does Helpt integrate with my ticketing system/PSA?
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Discover the best Helpt solution for your business. Talk to one of our experts for details on how to get started now.