Our Solutions

Our Solutions

Keep your team focused on high-margin activities
with our flexible, scalable support solutions.

Keep your team focused on high-margin activities with our flexible, scalable support solutions.

Never Miss

Another Call

Never Miss Another Call

24x7 US-based tech experts answer your help desk calls as your team, identifying solutions and routing tickets efficiently.

Hybrid

Help Desk

Hybrid Help Desk

Helpt resolves Tier 1 issues and escalates Tier 2/3 cases, prioritized and ready for your team, freeing them to focus on high-value work

Complete Embedded
Help Desk

Complete Embedded Help Desk

Helpt’s 24x7x365 fully embedded technical support team becomes a seamless extension of your organization.

Product Features

HelptNow

HelptFlow

HelptFul

24x7x365 coverage

Technical live answering

White label support

Prioritization & escalation

Intelligent triage

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Ticket creation & classification (partner SOP)

Live partner slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Product
Features

Helpt
Now

Helpt

Flow

Helpt

Ful

24x7x365 coverage

Technical live answering

White label support

Prioritization & escalation

Intelligent triage

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Classification & Ticket creation (partner SOP)

Live partner slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Pricing

HelptNow

HelptNow

HelptNow

Select an amount below

Select an amount below

Select an amount below

No commitment required.

HelptFlow

HelptFlow

HelptFlow

Select an amount below

Select an amount below

Select an amount below

No commitment required.

HelptFul

HelptFul

HelptFul

Customized pricing

Customized pricing

Customized pricing

Contact us to find out more about pricing for this solution.

Frequently Asked Questions


Will my customers know I'm using Helpt?


What times do you cover?


I already have a team. Why would I use Helpt?


Does Helpt integrate with my ticketing system/PSA?


Will my customers know I'm using Helpt?


What times do you cover?


I already have a team. Why would I use Helpt?


Does Helpt integrate with my ticketing system/PSA?

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Discover the best Helpt solution for your business. Talk to one of our experts for details on how to get started now.