Our Solutions

Our Solutions

Keep your team focused on high-margin activities
with our flexible, scalable support solutions.

Keep your team focused on high-margin activities with our flexible, scalable support solutions.

Technical Live
Answering

Technical Live Answering

Our tech experts answer your help desk calls as your company, identifying solutions and routing tickets efficiently.

Proactive Case
Deflection

Proactive Case Deflection

Resolve common issues, triage, and prioritize complex issues (tier 2/3), freeing your team to stay focused.

Embedded
Help Desk

Complete Embedded Help Desk

Fully embedded technical support team that becomes a seamless extension of your organization.

Product Features

HelptNow

HelptFlow

HelptFul

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Ticket creation & classification (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Product Features

HelptNow

HelptFlow

HelptFul

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Ticket creation & classification (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Product
Features

Helpt
Now

Helpt

Flow

Helpt

Ful

24x7x365 coverage

Technical live answering

White label support

Intelligent triage

Prioritization & escalation

Structured troubleshooting

Proactive case deflection

Tier-1 support services

Classification & Ticket creation (partner SOP)

Live partner Slack

Vendor management up to 60 mins

Data access required

Minimum time required

Commitment required

Pricing

HelptNow

HelptNow

HelptNow

Select an amount below

Select an amount below

Select an amount below

No commitment required.

Need more than 1000 minutes?

HelptFlow

HelptFlow

HelptFlow

Select an amount below

Select an amount below

Select an amount below

No commitment required.

Need more than 1000 minutes?

HelptFul

HelptFul

HelptFul

Customized pricing

Customized pricing

Customized pricing

Contact us to find out more about pricing for this solution.

CONTACT US

CONTACT US

CONTACT US

Frequently Asked Questions


Will my customers know I'm using Helpt?


What times do you cover?


I already have a team. Why would I use Helpt?


Does Helpt integrate with my ticketing system/PSA?


Will my customers know I'm using Helpt?


What times do you cover?


I already have a team. Why would I use Helpt?


Does Helpt integrate with my ticketing system/PSA?


Will my customers know I'm using Helpt?


What times do you cover?


I already have a team. Why would I use Helpt?


Does Helpt integrate with my ticketing system/PSA?

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Discover the best Helpt solution for your business. Talk to one of our experts for details on how to get started now.