Articles
Jan 29, 2026
The Visibility Layer Future-Focused Support Leaders Intentionally Design
Jan 22, 2026
When "We're Fine" Isn't Fine: The IT Leaders Escape Plan
Jan 15, 2026
What Your Best Engineers Shouldn’t Be Doing
Jan 8, 2026
January Reset: Turning Post-Holiday Pressure Into an Operations Audit
Dec 29, 2025
When Everyone Becomes Frontline: The Hidden Holiday Cost On Your Team
Dec 11, 2025
5 Support Failures That Will Hurt MSPs in 2026
Podcasts
Episode 14
Jan 23, 2026
Jan 23, 2026
From MSP Survival to Building a Better Exit
Paco Lebron of ProdigyTeks shares his journey from early MSP survival to helping owners rethink growth, leadership, and exit strategies. A candid conversation on burnout, community, and building something that lasts.
Listen Now
Episode 13
Dec 29, 2025
Dec 29, 2025
Turn Payments Into a Competitive Advantage
Steve Taylor of Alternative Payments joins The Cool Kids Table to talk payments, automation, and industry mindset.
Listen Now
Episode 12
Dec 10, 2025
Dec 10, 2025
Building Better IT Partnerships with Johnathan Schofield of Find My IT Partner
Jonathan Schofield joins the Cool Kids Table to talk cyber matchmaking, partnership red flags, channel community, and why the IT world might actually be a comedy of errors.
Listen Now
Episode 11
Nov 24, 2025
Nov 24, 2025
Leading with Grit: A Conversation with Jim Roddy of RSPA
Jim Roddy, President & CEO of RSPA, shares how underdog grit and a walk-on mindset shaped his journey from a class of 15 to leading North America’s largest retail tech community. In this episode, he breaks down how VARs, ISVs, vendors, and distributors grow faster together through connection, collaboration, and courage.
Listen Now
Episode 10
Nov 5, 2025
Nov 5, 2025
Curiosity, Community, and Cyber Resilience with James “CyberBeard” Abercrombie of Acronis
James Abercrombie shares leadership insights from his journey at Acronis—highlighting the power of curiosity, collaboration, and authentic community building.
Listen Now
Episode 9
Oct 22, 2025
Oct 22, 2025
Humans over Bots with Jim Spignardo of ProArch
Jim Spignardo on turning AI hype into real service wins, keeping support human, and why tough love sometimes works—on people and tech alike.
Listen Now
Episode 14
Jan 23, 2026
From MSP Survival to Building a Better Exit
Paco Lebron of ProdigyTeks shares his journey from early MSP survival to helping owners rethink growth, leadership, and exit strategies. A candid conversation on burnout, community, and building something that lasts.
Listen Now
Episode 13
Dec 29, 2025
Turn Payments Into a Competitive Advantage
Steve Taylor of Alternative Payments joins The Cool Kids Table to talk payments, automation, and industry mindset.
Listen Now
Episode 12
Dec 10, 2025
Building Better IT Partnerships with Johnathan Schofield of Find My IT Partner
Jonathan Schofield joins the Cool Kids Table to talk cyber matchmaking, partnership red flags, channel community, and why the IT world might actually be a comedy of errors.
Listen Now
Episode 11
Nov 24, 2025
Leading with Grit: A Conversation with Jim Roddy of RSPA
Jim Roddy, President & CEO of RSPA, shares how underdog grit and a walk-on mindset shaped his journey from a class of 15 to leading North America’s largest retail tech community. In this episode, he breaks down how VARs, ISVs, vendors, and distributors grow faster together through connection, collaboration, and courage.
Listen Now
Episode 10
Nov 5, 2025
Curiosity, Community, and Cyber Resilience with James “CyberBeard” Abercrombie of Acronis
James Abercrombie shares leadership insights from his journey at Acronis—highlighting the power of curiosity, collaboration, and authentic community building.
Listen Now
Episode 9
Oct 22, 2025
Humans over Bots with Jim Spignardo of ProArch
Jim Spignardo on turning AI hype into real service wins, keeping support human, and why tough love sometimes works—on people and tech alike.
Listen Now
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