Our Story

David and Matt were on a mission. In their previous roles as leaders in the hardware manufacturing space, they had to deliver excellent, 24x7 support to major clients. Parts rarely failed, but when they did, those clients needed immediate help. Building an in-house, 24x7 team didn't make sense, but when they tried outsourcing, something was always missing.

The Issues

Inconsistent service, frustrating escalations, and a lack of the attention to detail they craved. Clients were left waiting, problems weren't resolved efficiently, and the personal touch was missing. This wasn't the kind of support they envisioned for their clients, or themselves.

Building the Dream Team; Helpt is born

That's when the idea for Helpt sparked. They dreamt of a support team that felt like an extension of a company's in-house staff, seamlessly integrated and delivering exceptional, human-powered service. No more AI chatbots or impersonal answering machines. Just real people, with real expertise, ready to tackle any problem 24x7.

So They Built It

Helpt eliminates the headaches of building and maintaining your own help desk. You simply pick up and play, with the peace of mind knowing your customers are getting the exceptional support they deserve.

Buy back your time with Helpt.

Based in California.
Agents Nationwide.

(949) 996-3257

Newsletter

Newsletter

Terms and Conditions

Our Story

The Issues

Building the Dream Team; Helpt is born

So They Built It

Buy back your time with Helpt.

Solutions

Solutions

Discover

Resources