We offer seamless technical support
customized to meet your needs

Our human-centric, US-based, round-the-clock service integrates smoothly with your operations, scaling as you grow.

  • Helpt agents are always available to provide support at any time, day or night.

  • Calls are answered by knowledgeable, US-based professionals, providing personalized solutions without the frustration of automated systems.

  • We deliver exceptional support experiences that enhance your brand reputation by prioritizing quick and effective customer help.

  • Our plug-and-play services integrate quickly and seamlessly and scale smoothly with your business.

  • Our highly trained agents handle complex issues efficiently, minimizing downtime and boosting productivity.

Our Story

David and Matt were on a mission. In their previous roles as leaders in the hardware manufacturing space, they had to deliver excellent, 24x7 support to major clients. Countless nights were spent debating between outsourcing and building an in-house team but something was always missing.

The Issues

Inconsistent service, frustrating escalations, and a lack of the attention to detail they craved. Clients were left waiting, problems weren't resolved efficiently, and the personal touch was missing. This wasn't the kind of support they envisioned for their clients, or themselves.

Building the Dream Team: Helpt is Born

That's when the idea for Helpt sparked. They dreamt of a support team that felt like an extension of a company's in-house staff, seamlessly integrated and delivering exceptional, human-powered service. No more AI chatbots or impersonal answering machines. Just real people, with real expertise, ready to tackle any problem 24/7.

So they built it.

Helpt eliminates the headaches of building and maintaining your own help desk. You simply pick up and play, with the peace of mind knowing your customers are getting the exceptional support they deserve.

Buy back your time with Helpt.

How does it work?

  • Contact Helpt or select a plan option from the plans and pricing page.

  • Answer a few questions and have a quick call with a Helpster to further understand your product or service and organization.

  • Continue to focus your day on the products and services for your customers while the Helpsters satisfy any support needs that may arise.

How Can We Helpt?

Find the perfect plan and get your questions answered – our team is available 24/7 to help you.