Scale Tech Support Without Scaling Staff
Scale Tech Support Without Scaling Staff
Scale Tech Support Without Scaling Staff
Maximize staff ROI by offloading routine support tasks to Helpt's 24x7 technicians, freeing your experts to focus on growth-driving initiatives.
Buy back your time.
Our Solutions
All Human | All U.S. | All the Time
Keep your team focused on high-margin activities with our flexible, scalable support solutions.
Technical Live
Answering
Our tech experts answer your help desk calls as your company, identifying solutions and routing tickets efficiently.
Proactive Case
Deflection
Resolves Tier 1 issues and triages complex Tier 2/3 issues—prioritizing what matters and freeing your team to stay focused.
Embedded
Help Desk
Fully embedded technical support team that becomes a seamless extension of your organization.
About Us
At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans who understand the challenges of scaling support teams, we provide U.S.-based help desk solutions designed specifically for IT leaders, MSPs, and software vendors.
At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans who understand the challenges of scaling support teams, we provide U.S.-based help desk solutions designed specifically for IT leaders, MSPs, and software vendors.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
Discover Our Resources
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.