Scale Tech Support Without Scaling Staff
Scale Tech Support Without Scaling Staff
Scale Tech Support Without Scaling Staff
Increase your return on staff investment. Remove routine support calls and tasks from your team's productivity plate and let Helpt's experienced technicians handle your support calls and tickets 24x7. Our outsourced help desk frees your expert staff to focus on strategic initiatives that drive growth.
Our Solutions
Keep your team focused on high-margin activities
with our flexible, 24x7x365 support solutions.
Keep your team focused on high-margin activities with our flexible, scalable support solutions.
Never Miss
Another Call
US-based tech experts answer your help desk calls as your team, identifying solutions and routing tickets efficiently.
Hybrid
Help Desk
Resolves Tier 1 issues and escalates and prioritizes Tier 2/3 cases for your team, freeing them to focus on high-value work.
Complete Embedded
Help Desk
Fully embedded technical support team that becomes a seamless extension of your organization.
About Us
At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans who understand the challenges of scaling support teams, we provide U.S.-based help desk solutions designed specifically for IT leaders, MSPs, and software vendors.
At Helpt, we're on a mission to transform how IT professionals deliver exceptional customer support experiences. Founded by industry veterans who understand the challenges of scaling support teams, we provide U.S.-based help desk solutions designed specifically for IT leaders, MSPs, and software vendors.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
"This is a scalable solution that allows us to bring in more business and focus on revenue generating projects."
– Jackie S. - IT Service Manager
"We are highly satisfied and have already made several referrals. We plan to continue recommending Helpt services in the future."
– Mark M. – President of EZ Tek
"Our service managers are happier, our after-hours callers are happier, and our on-call support staff are happier."
– Bill O. - Chief Information Officer
"It's been very easy to work with them."
– Kirsten I.
"You guys do a great job, and I am glad that I partnered up with you."
– Josh C.
"It’s exactly the experience I was hoping for—efficient, seamless, and reliable support that allows us to focus on what matters most. We're impressed and want even more."
– Dan S.
Discover Our Resources
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.
Stop Answering Calls.
Start Driving Growth.
Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.