Time We Spend is
Time You Save
Helpt is 24/7 US-based tech support with call answering, triage, and level 1 support. Seamlessly boost your team’s efficiency and customer satisfaction.
Buy back your time.
We Keep Your Customers Satisfied and Your Team Focused.
Have You Experienced These Issues?
Hiring and Maintaining Staff
Hiring and Maintaining Staff
Helpt ensures consistent staffing and smooth processes with expert agents.
Handling Peak Times
Handling Peak Times
Helpt smoothly adapts to overflow by providing additional agents when needed.
Constant Interruptions
Constant Interruption
Helpt's tier 1 agents and answering service keep your techs focused on tickets.
24/7/365 Coverage
24/7/365 Coverage
Helpt provides reliable support, including nights and weekends.
High In-House Costs
High In-House Costs
Helpt offers outsourced prices with in-house expertise.
Scalability
Scalability
Helpt scales seamlessly, taking on more tickets as your business grows.
Our Services
HelptNow
Technical Live Answer (Calls Only)
24/7 US-based technical answering with intelligent triaging for faster resolutions.
HelptFlow
Structured Troubleshooting
(Calls Only)
Call answering that deflects routine tickets and prioritizes urgent issues for your team.
HelptFul
Embedded Helpdesk
(Calls and Tickets)
Comprehensive tier-1 support and call answering working tickets to resolution.
Who We Have Helpt
Need More Information?
Our team is ready to discuss how Helpt can work for your business.