Answer Every Call. Keep Your Team Focused.

24x7 US-based technical live call answering service that handles support inquiries, creates detailed tickets, and routes issues while representing your brand, keeping your technical team focused on high-value tasks.

Why HelptNow?

HelptNow ensures your customers get rapid response with real human support 24x7, while your team receives organized tickets without disruption.

US-based Human Support 24x7

Scalable Support

Branded Assistance

US-based Human Support 24x7

Scalable Support

Branded Assistance

US-based Human Support 24x7

Scalable Support

Branded Assistance

HelptNow Features

60% Fewer Escalations

24x7 live call answering by US-based technical experts with under 30-second response time.

40% Cost Reduction

Seamless integration with your existing ticketing system and remote support tools.

24x7 Brand Protection

Complete brand representation, calls answered as your company with detailed ticket creation and expert issue routing.

HelptNow

Choose your plan size

No commitment required.

Pricing Includes:

24/7 x 365 coverage

Live technical answering

White label support

Prioritization & escalation

Intelligent issue triage

$200/month base fee

$2.50 per additional min

$100 onboarding fee

Frequently Asked Questions


How does HelptNow help my technical team be more productive?


What happens when HelptNow receives a call that requires specialized knowledge?


How quickly can we implement HelptNow in our existing support workflow?


Can we scale HelptNow up or down based on our changing support needs?


How does HelptNow help my technical team be more productive?


What happens when HelptNow receives a call that requires specialized knowledge?


How quickly can we implement HelptNow in our existing support workflow?


Can we scale HelptNow up or down based on our changing support needs?


How does HelptNow help my technical team be more productive?


What happens when HelptNow receives a call that requires specialized knowledge?


How quickly can we implement HelptNow in our existing support workflow?


Can we scale HelptNow up or down based on our changing support needs?

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Let Helpt's US-based technicians handle your support calls 24x7 while your team focuses on what matters most.

Stop Answering Calls.
Start Driving Growth.

Discover the best Helpt solution for your business. Talk to one of our experts for details on how to get started now.

Discover Other Solutions

Helpt resolves Tier 1 issues and escalates Tier 2/3 cases, prioritized and ready for your team, freeing them to focus on high-value work

Helpt’s 24x7x365 fully embedded technical support team becomes a seamless extension of your organization.