What you get with Helpt
What do you get back with Helpt?
People
All Helpsters are proven problem solvers selected for their ability to resolve issues thoroughly and efficiently so as to be able to provide full cycle issue support.
What is the Helpster difference?
Processes
To fully confirm customer satisfaction many different tools are required including case tracking systems, troubleshooting guides, and survey requests. Helpt’s tools and processes allow for the greatest amount of productivity with the least amount of activity to make certain the customer gets an extraordinary result.
Professionalism
While all Helpsters must demonstrate professionalism prior to onboarding they do take part in the internal Helpster training which exemplifies the best and most professional way to interact with customers.
Pedigree
Helpsters come from a variety of backgrounds and industries however the common requirement remains the same. Through a combination of degrees, certifications, and experience we make certain that each Helpster is a pedigreed expert.