How Much Helpt Do You Need?

Pick a Plan That Works For You

HelptNow

HelptTech

HelptFul

Features

  
      HelptNow
      HelptTech
      HelptFul
    
      Business Hours Availability
      24x7
      Mon-Fri 7am-9pm (ET)
      Mon-Fri 7am-9pm (ET)
    
      Live Technical Answering Service
      
      White Label Answering
      
      Incident Priority Classification
      
      Ticket Creation via WebForm
      
      White Label Ticketing
      
      Remote Access via RMM/Remote Tool
      
      Desktop Support
      
      Basic Technical Support Services
      
      Software Installation Services
      
      Intelligent Ticket Escalation
      
      Ticket Classification (Partner SOP)
      
      Ticket Creation in PSA/ITSM
      
      Administrative Scripting
      
      Automation/RPA Triggering
      
      Live Partner Slack
      
      Vendor Management up to 60 mins
      
      M/A/C Implementations under 60 mins

Need more Helpt?

Need more minutes?
Need on-site support?
Want a dedicated agent?

Contact us with your needs for a customized solution.

Key features in all Helpt plans

24x7x365 On-shore Experts

Every call is answered by an on-shore technical support expert 24x7x365.
Instant Call Summary

Immediately upon completion of the engagement, contact and case information is sent.
Monthly Analytics

Monthly call analytics are provided to anticipate and prepare for your future support needs.
Live Chat

Give your customers another way to reach out for support.
Optional, uses monthly minute allotment.
Local or Toll-free Number

One local or toll-free number is included in your base package.
Additional numbers are available for $19.99/month.
Outbound Follow-up

Confirm issue resolution with our 48-hour follow-up.
Optional, uses monthly minute allotment.