Outsourced Technical Support for Emerging HW Manufacturers and ISV’s
Your customers need human agents
Helpt ensures that your customer support capabilities are an extension of your value proposition while also helping you focus on creating and selling the great technologies you are developing.
Helpt provides industry-leading on-shore outsourced technical support. We believe that customer support is a major key for businesses to thrive, and we enable this by offering expert US-based technical agents 24/7/365 with no automated voice machines.
Helpt provides a premium customer support service with custom plans that fits your budget and needs.
Smart Cash-Flow Management
Not ready to hire a full-time team of technical support agents? Outsource your tech support during busy times, and let Helpt handle your service calls while you focus on revenue generating activities.
Stay Focused on Growth
Typically, employees at a new company wear multiple hats which is distracting to the development and the revenue creation functions of the company.
Outsourcing to Helpt allows developers and salespeople to focus on growth, while Helpt focuses on serving the customer.
Rapid Feedback Loop
Technical support teams require a rapid feedback loop to quickly identify and resolve issues, improve user satisfaction, and drive business success.
The Helpt platform utilizes experts with technical backgrounds and allows for a rapid compiling of support resources to ensure continuous improvement.
