Tech support done right.
US-Based Tech Support that Boosts Your Profits, Enhances Customer Relationships, and Fuels Unstoppable Growth!
All Human. All American. All the Time
Helpt was born from the idea that technical support shouldn’t be frustrating. Customers should be able to instantly reach a human at any time who can communicate effectively and immediately solve their problem.
Our mission is to help MSPs grow and succeed by offering private-labeled customer support services on an as-needed basis to enable the organization to manage internal operating expenses.
Improve Staff Quality,
Retention, and Utilization
Helpt ensures that there is never a gap in high quality support coverage, while also helping you control internal costs.
Having US-based Helpt agents answer calls on your behalf ensures best-in-class customer experience, without dealing with the complexities of employee retention and off-shore labor.
When you on-board a new client, you have to deploy temporary incremental resources to ensure a smooth transition.
Enable Smooth Growth
Helpt is flexible and scalable to support spike demand, no matter what the need, to ensure that you can deliver an amazing customer experience while keeping healthy margins.
Helpt allows an MSP that is already offering services to extend their offerings for a premium.
Increase your revenue by offering your clients additional services:
Nights/weekends coverage
Expedited call response
New client onboarding
Client-specific services
Opportunity for Additional Revenue
