Tech support done right.
With Helpt, you’ll never have to worry about tech support ever again. Our agents are highly trained, US-based, and available 24x7x365. Whether you need someone on nights or weekends, during busy season, or all the time, Helpt has you covered.
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Why Helpt?
Smart Cash-Flow Management
Helpt was born from the idea that technical support shouldn’t be frustrating. Customers should be able to instantly reach a human at any time who can communicate effectively and immediately solve their problem.
Not ready to hire a full-time team of technical support agents? Outsource your tech support during busy times, and let Helpt handle your service calls while you focus on revenue generating activities.
Stay Focused on Growth
Typically, employees at a new company wear multiple hats which is distracting to the development and the revenue creation functions of the company.
Outsourcing to Helpt allows developers and salespeople to focus on growth, while Helpt focuses on serving the customer.
Rapid Feedback Loop
Technical support teams require a rapid feedback loop to quickly identify and resolve issues, improve user satisfaction, and drive business success.
The Helpt platform utilizes experts with technical backgrounds and allows for a rapid compiling of support resources to ensure continuous improvement.
