Outsourced Technical Support for VARs
Human Agents One Dial Away
Helpt provides industry-leading on-shore outsourced technical support. We believe that customer support is a major key for businesses to thrive, and we enable this by offering expert US-based technical agents 24/7/365 with no automated voice machines.
As technology changes, the role of the VAR is also changes. Helpt can help you extend and increment the types of services that you offer your customers: allowing you to both adjust to their needs and increase your revenue streams.
Opportunity for Premium Service
Helpt allows a VAR that is already providing services to extend their offerings for a premium.
Increase your revenue by offering your clients incremental services:
Nights/weekends coverage
Expedited call response
New client onboarding
Client-specific services
New Services Offerings
Helpt allows VAR’s to extend the types of services that they offer.
For example, Helpt could allow an AV VAR to start offering IT and desktop support to schools and small businesses for minimal incremental cost.
Maintain Competitiveness
Helpt allows you to fend off competing service organizations by offering incremental manpower when you increase your product and support offerings.
Focus on your core business activities while we help increase your customer satisfaction, reputation, and revenue.
