IT Nation Connect 2024

November 6-8, 2024

Trade Show

Orlando, Florida

Event Description

The Helpt team is excited to be attending IT Nation Connect and can’t wait to see all our channel friends and partners. Keep an eye out for the green Waldos, say hi, and learn about how we’re revolutionizing technical support with our 24/7 U.S.-based team—let’s connect!

Event Agenda

WHERE IN THE IT NATION IS HELPT'S WALDO?

One luck winner will receieve a $500 Royal Caribbean Cruise gift card! Be on the lookout for Matthew Pincus, David Sohn, Amy Luby, and Dean Trempelas in disguise.

Here’s how you can participate:

📸 Snap a picture of a Helpt Waldo for 1 raffle entry.
🤳 Take a picture with a Helpt Waldo for 3 raffle entries.
🚢 Post it on LinkedIn and tag Helpt to enter.

The winner will be announced on November 8th via LinkedIn. Good luck, and let the hunt begin!

MSP Block Party

We are proud sponsors of the MSP Community Block Party and we’re so excited for the free performance by Flo Rida!An epic concert, karaoke, food & drinks, and so much more fun is to be had at this incredible channel event. MSPs skip the line, but non-MSPs can skip the line by registering today!

> RSVP

Highlights

Operationalizing No

November 7 | 11:00-11:45 AM

Dean Trempelas presents Operationalizing No: How to Focus on What You're Good At. Learn how saying no to distractions and honing in on your strengths can boost profitability, job performance, and satisfaction. Focus on the 'wow' you can deliver, instead of the 'what if'.

Wired For Empathy

November 7 | 1:00-1:30 PM

Matt Pincus presents Wired for Empathy, exploring how emotional intelligence in customer support can deepen connections, enhance user experience, and boost client loyalty. Learn practical strategies to bring empathy into your service approach and stay ahead in the tech industry.