FAQs



What counts as a ticket?


What counts as a ticket?


How does Helpt ensure my technical team is more productive?


How does Helpt ensure my technical team is more productive?


How quickly can we implement Helpt in our existing support workflow?


How quickly can we implement Helpt in our existing support workflow?


What technical issues can your specialists resolve without escalation?


What technical issues can your specialists resolve without escalation?


What tools do you use?


What tools do you use?


What systems do you support?


What systems do you support?


Will my customers know I’m using Helpt?


Will my customers know I’m using Helpt?


Does Helpt integrate into my existing systems?


Does Helpt integrate into my existing systems?


Will have the same technician working all of my support requests?


Will have the same technician working all of my support requests?

FAQs



What counts as a ticket?


How does Helpt ensure my technical team is more productive?


How quickly can we implement Helpt in our existing support workflow?


What technical issues can your specialists resolve without escalation?


What tools do you use?


What systems do you support?


Will my customers know I’m using Helpt?


Does Helpt integrate into my existing systems?


Will have the same technician working all of my support requests?