Enterprise Lessons, MSP Realities, and the Future of IT

Greg Rudakov, Founder of Support Fusion, joined the Cool Kids Table and told us the story of how he sold a solution he hadn't built yet, then turned it into a multi-million dollar contract. 💡

In this episode Greg breaks down:
‣ Why MSPs are more ready for enterprise clients than they think, and what's actually tripping them up before the pitch
‣ What most MSPs are wasting time on right now that AI will make irrelevant
‣ Why in 2026 there are still people whose full-time job is copy-pasting between ticketing systems